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ICT GROUP Named ''Fastest Growing BPO Company of the Year'' in the Philippines

ICT GROUP Named ''Fastest Growing BPO Company of the Year'' in the Philippines

ICT GROUP, INC. (NASDAQ:ICTG), a leading global provider of customer management and business process outsourcing solutions, announced today that it has been named “The Fastest Growing BPO Company of the Year” in the Philippines.

The award was presented to ICT GROUP at the Second Annual International Information and Communication Technology Awards Ceremony, held on Thursday, March 13, 2008, at the Renaissance Makati City Hotel Manila.

The Canadian Chamber of Commerce of the Philippines, together with the Business Process Association of the Philippines (BPA/P), hosted the awards ceremony, which recognizes the outstanding performance and contributions by organizations and individuals within the Information and Communications Technology community in the Philippines.

“It is a distinct honor to be recognized as ‘The Fastest Growing BPO Company of the Year’ in the Philippines,” stated John J. Brennan, Chairman and Chief Executive Officer of ICT GROUP. “This ranking is a testament to the responsiveness and flexibility of ICT GROUP and our balanced, diversified operating and service delivery model, which is capable of supporting clients across a range of products, markets and geographies.”

ICT GROUP rapidly expanded its Philippines capacity in 2007 to meet accelerated demand from key clients for the delivery of cost-effective, high-quality customer management and BPO support services from an offshore location. “Not only does this award underscore the significant accomplishment of successfully implementing this accelerated expansion, but it also recognizes the determination and skill of our management staff and all of our employees, in the Philippines, the U.S. and in all of the countries in which we operate, to consistently meet or exceed customer expectations. We are also proud that ICT GROUP was a finalist in the judging of ‘The BPO Employer of the Year’ at the awards ceremony, which further demonstrates our ability to maintain the quality and stability of our Philippines workforce during this period of rapid expansion,” Mr. Brennan continued.

ICT GROUP, headquartered in Newtown, Pa., is a leading global provider of customer management and business process outsourcing solutions. The Company provides a comprehensive mix of customer care/retention, acquisition, up-selling/cross-selling, technical support, market research and database marketing as well as e-mail management, data entry/collections, claims processing and document management services, using its global network of onshore, near-shore and offshore operations. ICT GROUP also provides interactive voice response (IVR) and advanced speech recognition solutions as well as hosted Customer Relationship Management (CRM) technologies, available for use by clients at their own in-house facility or on a co-sourced basis in conjunction with the Company’s fully integrated contact center operations.

ICT GROUP currently manages 40+ operations centers across the United States, Canada, U.K., Ireland, Mexico, Argentina, Costa Rica, the Philippines, India and Australia. To learn more about ICT GROUP, visit the Company’s website at

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